Frequently Asked Questions

Is the app free forever?

Yes! Our mission is to make the key ideas of the best nonfiction books accessible to everyone. So, we will always have a free ad-supported tier.

My card / UPI doesn’t work. What should I do?

It’s Google that handles the payments and takes a 30% cut out of our sales. You’d want to contact Google Play Store support or your bank. Alternatively, you can contact our support for other ways to become a premium member.

I’ve already paid but the app is asking me to pay again. Why?

Try restoring your purchase from the purchase screen. If that doesn’t help, it may be a temporary glitch on Apple and Google’s side. If you try in a few hours and the issue is still remaining, contact our support.

What does “CURATION IN PROGRESS” mean?

We spend a lot of time handpicking the best content out there so you don’t have to. We mark a book as “CURATION IN PROGRESS” when we don’t believe we have the best content yet.

How can I contribute to your mission?

You can join us in making it easy for everyone to learn from nonfiction books by contributing your own “shots”, becoming a premium member, writing a review or simply spreading the word. 🙌

How many books will you add? How often will you add new books?

We’re adding 5-10 new books per week. We feature 1-3 books per week by sending out push notifications, sending a newsletter or as a social media post. The remaining new books are marked as ** CURATION IN PROGRESS ** until we find the best content available out there for them.

Do you support the ideas of the books in your collection?

Not necessarily. But we support freedom of speech and keeping an open mind.

When will you add support for note-taking, text-to-speech, send to Kindle, etc.?

We’re working on it. Stay tuned to our newsletter, check our What’s New page regularly or allow push notifications.

How can I filter for books based on how much free time I have?

Look under Search screen on Android and Categories on iOS for categories of audio shots under 10, 20, 30, and 40 minutes. Books under 15, 25, 35, 45, and 50 minutes can be found by searching for #15m, #25m, #35, #45, #50.

Why does my audio keep pausing and buffering on Android? Even if I have a fast and stable Internet connection.

Try disabling your battery saver for the app and restart StoryShots. If that doesn’t help, please contact us.

What should I do if I don’t want to miss out on new books or your deals?

Simple. The best way is to allow notifications in the app and sign up to our newsletter. We send out 1-2 notifications per week and 1-2 emails per month. The second best way is to check our What’s New page regularly and follow us on social media.

Do you offer any discounts?

We currently offer the industry’s lowest-priced service as making it easy for everyone to learn from books is our top priority. That said, keep an eye out for our promotions by allowing notifications in the app, signing up to our newsletter and following us on social media.

If you write a 400+ word online article about StoryShots or make a 3-min video review on YouTube, we can provide you with free lifetime access. Your blog should have at least 5,000 monthly visitors and your YouTube channel should have at least 2000 subscribers. Email us to apply.

I’m an author. Can you add my book?

It depends. If you believe your book adds value to our global community of lifelong learners, you should apply by emailing us.

Can you add audiobooks for ALL books?

Our mission is to make the key lessons of bestselling books accessible to everyone. However, if we find a public audiobook, we will link to it. Not all books have public versions. To add audiobook versions for all books, we’ll need to increase our subscription fees to pay for admin, server, licensing fees, etc. There are also great apps like Audible that have generous FREE trial offers. At this time, we think adding audiobooks to the app will distract us from our core mission.

If you prefer to pay more for a different subscription and have access to the high-quality audiobook version of ALL books, feel free to upvote this feature using our “Vote for new features” form.

Can I translate, narrate or animate the content?

Yes! See contributing your own shots.

How do I get captions/subtitles on video shots?

This feature is on our roadmap. For now, you can get captions on some video shots on Android by following the instructions here.

What is this Serendipity Feed?

It’s basically our attempt to fight the overpersonalization imposed on us by Google, Facebook and many more companies. We believe this gives us tunnel vision and biases. So, the books are shuffled randomly every now and then to bring up books to the surface you may not otherwise bump into.

Why can’t I listen to audio while browsing other books? I want a floating mini-player.

We are aware that many podcast and video apps support this feature. But. we believe in single-tasking and focus. If you think we’re wrong, vote up this feature using the “Vote for new features” survey inside the app.

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